Privacy Policy – Joyce Scents

At Joyce Scents, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us. By using our services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase.
Non-Personal Information: Browser type, device information, IP address, and browsing behavior on our website.
Communication Data: Any information you provide when contacting us (via email, phone, or social media).

2. How We Use Your Information

Your information may be used for the following purposes:

To process and deliver your orders.
To communicate with you about your order, promotions, or updates.
To improve our website, products, and customer service.
To send you marketing messages, offers, or newsletters (you can opt out anytime).
To comply with legal or regulatory requirements.

3. How We Protect Your Information

We use secure systems and trusted payment gateways to protect your personal and financial data.
We do not store sensitive payment details (such as full card numbers).
Only authorized staff have access to customer information.

4. Sharing of Information

We do not sell or rent your personal information to third parties.
We may share limited information with trusted service providers (such as delivery companies and payment processors) to complete your orders.
We may disclose information if required by law or to protect our business rights.

5. Cookies & Tracking

Our website may use cookies to enhance your browsing experience.
Cookies help us remember your preferences, improve website performance, and show relevant offers.
You can disable cookies in your browser settings, but some features of the site may not work properly.

6. Your Rights

You have the right to access, update, or delete your personal information stored with us.
You may unsubscribe from marketing communications at any time.
To exercise these rights, please contact us directly.

7. Third-Party Links

Our website may contain links to third-party websites. Joyce Scents is not responsible for the privacy practices of these external sites.

8. Changes to This Policy

Joyce Scents reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at:

📍 Lagos, Nigeria

📧 [Your Business Email]

📞 08160797560